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Secure Connections Podcast

Cyber Security represents both a challenge and opportunity for the IT Service Providers as their SMB and mid-market customers rely on them to keep their business operating and secure. As security threats continue to evolve, it’s imperative that ITSP’s strive to remain at the forefront of knowledge and education so they’re able to effectively service and protect their customers. The IoTSSA Editorial Team and Vendor Partners will deliver the content and solutions that members require to keep their clients protected.

May 8, 2019

Be prepared to listen to this one more that once as John Ford CISO at ConnectWise has a very frank discussion with Brian on Risk Assessments and where the majority of SMBs fall short in todays threat landscape.

There are no short cuts in cyber security. A risk assessment is a wholistic approach and drives next steps. Contrary to what some believe, vulnerability assessments support the risk assessment, they don’t replace them.

Based on real time anonymous aggregate data from the ConnectWise Identify assessment tool for MSPs the top 3 vulnerabilities are:

  1. Neither MSP or their customers are doing adequate security awareness training
  2. There is a lack in sufficient risk management practices
  3. Inadequate monitoring or protection of client environments

When looking at enterprise security deployment vs. MSPs securing SMBs, John refers to it as bolting it on rather than baking it in and that service to SMB is somewhat transactional in nature rather than being process driven.

Transparency is your best approach with clients and prospects. Move the conversation to risk and determine how much your clients are willing to endure. Start by really understanding your client’s business before you can suggest the best and most adequate cyber security protections.

               Links discussed in this Podcast:



#connectwiseidentify #Securityrisk #cybersecurity #securityassessments #SecureConnections #IoTSSA