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Secure Connections Podcast

Cyber Security represents both a challenge and opportunity for the IT Service Providers as their SMB and mid-market customers rely on them to keep their business operating and secure. As security threats continue to evolve, it’s imperative that ITSP’s strive to remain at the forefront of knowledge and education so they’re able to effectively service and protect their customers. The IoTSSA Editorial Team and Vendor Partners will deliver the content and solutions that members require to keep their clients protected.

May 18, 2022

We’ve all heard that its not a matter of ‘if’ but ‘when’ we will find ourselves on the wrong end of a cyber incident. Brian Sherman, Head of Channel & Market Research with Commcentric joins Technology Legal Expert, Brad Gross and CEO of Datastream Cyber Insurance, Andy Anderson for a round table on the importance of having a clear and concise Cybersecurity Incident Response Plan in place and up to date. Establish accountability, responsibilities and expect these plans will need to spring into action at the most inopportune times. Incorporate honest and open conversations with customers in order to properly manage expectations. Brad explains that we need to clearly define our roles and responsibilities regarding services provided vs. services facilitated and how these will each be handled should there be an event. Conversations that need to happen before an incident, not after.

Definitely a conversation we will keep going and digging deeper on future episodes, however in the interim you can get more on the topic now by following Brad’s, BradCast and Andy’s, Cyber Crime Lab Podcasts at: